voco Orchard Hotel: Built on Sustainability


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The voco brand is one that is relatively new having launched in 2018, but has amassed more than 40 properties across more than 20 countries. The 423-room voco Orchard Singapore is more than a rebrand or facelift of what was previously the Hilton Singapore but an overhaul of experiences powered by sustainable practices!
 
Hospitality students from DHA-10-22H and DHA-05-22A visited the property for a 2-and-a-half hour session on their sustainability initiatives, which would also help shape their project as part of the "Sustainability in Hospitality" module (for DHA-05-22A students).
 
After gleaning insights from voco Orchard's Hotel Manager Walid Ouezini on what the road to being a general manager looks like, their tour began! Here are some of the Sustainability initiatives introduced during the visit:
 
Hotel Infrastructure
 
  • Reverse Vending Machine in hotel lobby — guests can drop their used plastic bottles, which are recycled and transformed into sustainable uniforms and other useful things. To promote circularity, incentive rewards are also given to guests who make the conscious choice to deposit their empties.
  • Sustainable electronic key cards — made with deforestation-free and biodegradable wood.
Facilities
 
  • Vertical herb garden in Opus Bar and Grill — the garden uses a closed-loop water irrigation system to grow the herbs and spices, which are used in the restaurant’s farm-to-table menu in garnishes and plant-forward dishes.
In-Room Features
 
  • Aerated shower heads — it reduces water usage and ensures lower energy consumption for water heating.

  • Bulk bathroom amenities such as plant-based shampoo and body wash — sourced from sustainable businesses using planet-friendly ingredients.

  • High quality linens & beddings crafted from recycled plastic bottles — the filling of their bedding is created from 100 percent recycled materials. It takes about 150 plastic bottles to make one bed separated in its duvet and four pillows. Bedsheet fabrics are sourced from suppliers aligned with The Better Cotton Initiative.

  • Coming in 2023! In-room filtration systems — aside from their corridors and event spaces, hotel guest rooms will also feature a water dispenser.
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“voco Orchard uses bedding made out of 150 recycled plastic bottles. We must tread carefully in our environmental impact and not hurt the planet by our actions.”

Elfie Anaqi
WSQ Diploma in Hotel and Accommodation Services
(DHA-05-22A)

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“voco Orchard showed us that despite being just under a year old, there is no limit to achieving big goals or milestones with their strong resolve, combined experience and creative ideas!”

Hassmetra Perumal
WSQ Diploma in Hotel and Accommodation Services
(DHA-05-22A)

“They showed us all the meaningful sustainable initiatives, such as a herb garden in their restaurant and a vending machine for depositing recyclables in exchange for hotel reward points.”

Ng Jing Ling
WSQ Diploma in Hotel and Accommodation Services - Apprenticeship Diploma Programme
(DHA-10-22H)

“Having many fond childhood memories of the old Hilton Hotel, I was thus very curious about the refurbishment and rebranding changes to a voco property. The renovations were very subtle and respectful of the history and heritage of the building.

What we've also learnt: due to multiple operational and economical concerns, it is a major challenge to refurbish an operational hotel located in an older building and to update it to modern sustainability standards.”

Jonathan Pang
WSQ Diploma in Hotel and Accommodation Services - Apprenticeship Diploma Programme
(DHA-10-22H)

About voco Orchard Singapore

Previously the Hilton Singapore, voco Orchard Singapore is the first property from the premium collection brand by IHG Hotels & Resorts in Southeast Asia. Reopened in January 2022 following light renovations, a number of sustainable touches have been incorporated into the hotel rooms.

The name, voco, means ‘to invite’ and ‘call together’, representing the brand’s thoughtful and playful nature, and ability to offer meaningful connection. 

voco hotels continues to evolve as part of its global ambition to welcome guests at 200 voco hotels in leading urban and leisure locations in the next 10 years.