Overview

Elevated Industry Learning

Undergo and manage
real-life operations guided by experienced trainers

Ground-Up Leadership Training

Understand hotel management from multiple supervisory roles

Maximise Your Interests

Build a career in the growing hospitality & tourism landscape

SHATEC Institutes Pte Ltd (UEN: 198301550C) is an appointed CET Centre by SkillsFuture Singapore (SSG) for courses supported by SkillsFuture Credits (SFC) and/or SkillsFuture Funding. The full-time WSQ Diploma in Hotel and Accommodation Services is offered on integrated mode comprising the following qualifications:

WSQ Certificate in Hotel and Accommodation Services (TGS-2021008334)
WSQ Higher Certificate in Hotel and Accommodation Services (TGS-2021008335)
WSQ Advanced Certificate in Hotel and Accommodation Services (TGS-2021008333)
WSQ Diploma in Hotel and Accommodation Services (TGS-2021009554)

The funding support period for the WSQ Diploma in Hotel and Accommodation Services is 3 December 2019 to 2 December 2022.

Available Intakes

Intake	Commencement Date	Completion Date	Application Deadline for International Students
January	9 January 2023	7 July 2024	18 November 2022
May	8 May 2023	3 November 2024	17 March 2023
September	4 September 2023	2 March 2025	14 July 2023

Admission Requirements

1

Minimum 3 GCE ‘N’ Level / WPLN 5 / WSQ Advanced Certificate in Hotel and Accommodation Services / NITEC / Qualifications of equivalent standard may be recognised on a case-to-case basis / Minimum 1-year experience in the Hotel and Accommodation industry

2

Successful Interview

(Interview may be waived for applicants who has successfully completed any preceding WSQ Certificate level(s).)

3

At least one of the following proficiency levels in English:

Pass in GCE ‘N’ Level English
Band 5.0 in IELTS
Minimum score of 61 points (internet-based total) in TOEFL
Pass in SHATEC English Test
Pass in SHATEC Certificate in Basic and Hospitality English / SHATEC Certificate in Hospitality English

OR

A pass in any preceding WSQ Certificate level(s) will be recognised as fulfillment of English proficiency requirements.

How To Apply

Programme Outline

Food and Beverage Safety Standards I
- Food Safety and Hygiene L1
Front Office Operations
- Front Office Operations Management L2
Report Writing
- Report Writing L1
People Relationship Management
- People and Relationship Management L1
Room Housekeeping Operations
- Room Housekeeping Operations Management L1

Room Housekeeping Management
- Room Housekeeping Operations Management L4
Front Office Management
- Front Office Operations Management L4
Technology Adoption in Hotels
- Technology Adoption and Innovation L4
People Development
- People Development L4
Market Research in Hospitality
- Market Research L3
Budgeting in Hospitality
- Budgeting L4
Food and Beverage Concepts and Set-Ups
- Business Change Assessment L4
Capstone Project

Room Housekeeping Management
- Room Housekeeping Operations Management L4
Front Office Management
- Front Office Operations Management L4
Technology Adoption in Hotels
- Technology Adoption and Innovation L4
People Development
- People Development L4
Market Research in Hospitality
- Market Research L3
Budgeting in Hospitality
- Budgeting L4
Food and Beverage Concepts and Set-Ups
- Business Change Assessment L4
Capstone Project

Programme Competencies

Demonstrate supervisory level management skills as required in the Hospitality and Tourism industry
Understand, recognise and apply quality service and management standards to the Hospitality and Tourism industry
Identify and navigate the operational challenges within the different fields of the Hospitality and Tourism industry
Exhibit proficiency in basic business practices and demonstrate professional restaurant service skills within the Hospitality and Tourism industry

Certification

Students who successfully complete the programme will be awarded the
Diploma in Hotel Accommodation and Services by SkillsFuture Singapore.

Programme Fees

Course Fee Payable after SkillsFuture Funding (where applicable), inclusive of 7% GST	Singaporeans below 40 years old / Singapore PR / LTVP+ Holders	Singaporeans aged 40 years old and above	International Applicants
Self-Sponsored	$5,554.33	$2,093.69	$18,514.42
SME-Sponsored	$2,093.69	$2,093.69	$18,514.42
Non SME-Sponsored	$5,554.33	$2,093.69	$18,514.42

Information:

Course fee payable include essential training items.

Singaporeans and Singapore PRs will be eligible for up to 70% SSG Baseline Course Fee Grant. With effect from 1 October 2021, this training support will be extended to Long Term Visit Pass Plus (LTVP+) Holders. The LTVP+ scheme applies to lawful foreign spouses of Singapore Citizens (SCs) with (i) at least one SC child or are expecting one from the marriage, or at least three years of marriage, and (ii) where the SC sponsor is able to support the family. LTVP+ holders will be identified with their green visit pass cards, with the word ‘PLUS’ on the back of the card.Funding is subjected to SSG’s prevailing corporate policies and final approval.

The SkillsFuture Mid-Career Enhanced Subsidy (MES) is applicable for Singaporeans aged 40 years old and above for up to 90% of course fees. For more information, visit the SkillsFuture website https://www.skillsfuture.gov.sg/enhancedsubsidy.

Enhanced Training Support for SMEs (ETSS) offers additional support for SMEs in the form of higher course fee subsidies. SMEs enjoy SkillsFuture funding of up to 90% of the course fees when they sponsor their employees to attend courses supported by SkillsFuture Singapore (SSG). With effect from 1 January 2022, SSG will introduce a fixed Absentee Payroll (AP) rate at $4.50 per hour, with a $100,000 cap on the maximum AP funding each organisation can claim each calendar year. For more information on ETSS and AP please refer to https://www.enterprisejobskills.gov.sg/content/upgrade-skills/course-fee-and-absentee-payroll-funding.html.

Singaporeans may utilize available funds within their Post-Secondary Education Account (PSEA) to offset total net course fee payable.

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Singaporeans who qualfiiy for the SCTP can use their SkillsFuture Credit (opening and top-up) and Additional SkillsFuture Credit (Mid-Career Support) to offset out-of-pocket course fees. Visit the SkillsFuture Credit website skillsfuture.sg/credit to choose from the courses available on the SkillsFuture Credit course directory.

NTUC members enjoy 50% unfunded course fee support for up to $250 each year when they sign up for courses supported under UTAP (Union Training Assistance Programme). NTUC members from 40 years and above enjoy up to $500 per year. For more information and terms and conditions, please refer to https://e2i.com.sg/individuals/ntuc-education-and-training-fund/.

Miscellaneous fees refer to any non-compulsory and non-standard fees which the student will pay only where applicable. Miscellaneous fees are generally out of pocket expenses which cannot be offset by Post-Secondary Education Account (PSEA) or SkillsFuture Credit.

Purpose of Fee	Amount^b(with GST, if any)(S$)
During Application
Application Fee (Non-refundable – applicable for full-time programmes, local only)	130.00
Application Fee (Non-refundable – applicable for full-time programmes, international only)	350.00
Application Fee (Non-refundable – applicable for part-time programmes, all applicants)	50.00

Upon Admission (If Applicable)
English Test^a	60.00

Upon Exceeding Installment Due Date (If Applicable)
Late Payment Fee (Non-refundable)	1% per month on amount outstanding, payable together with the amount outstanding

Upon Provision of Goods / Service (If Applicable)
Re-Admission Fee (Non-refundable)	60.00
Re-Examination (per theory assessment) (Non-refundable)	107.00 per module / subject
Re-Examination (per practical assessment) (Non-refundable)	214.00 per module / subject
Tutorial (2-hour block) (Non-refundable)	214.00 (107.00 per additional hour)
Kitchen Based Practical Practice (4-hour block) (Non-refundable)	53.50 (excludes ingredients) (16.05 per additional hour)
Computer Lab / Mock-up Guest Room Based Practical Practice (2-hour block) (Non-refundable)	26.75 (16.05 per additional hour)
Review / Re-marking of Examination Paper (per theory assessment) (Non-refundable)	53.50 per theory subject
Replacement of Student ID Card (Non-refundable)	5.35
Replacement of Practicum/Industrial Attachment Log Book (Non-refundable)	10.70
iPASS Administrative Fee (Non-refundable – applicable for full-time international only)	400.00

^aSHATEC English Test is only registered where the student does not fulfil the English requirements required by SHATEC during application.

^bAll prices quoted are accurate at time of print but may be subjected to changes without notice.

Course Fee Payable after SkillsFuture Funding (where applicable), inclusive of 7% GST	Singaporeans below 40 years old / Singapore PR / LTVP+ Holders	Singaporeans aged 40 years old and above	International Applicants
Self-Sponsored	$5,554.33	$2,093.69	$18,514.42
SME-Sponsored	$2,093.69	$2,093.69	$18,514.42
Non SME-Sponsored	$5,554.33	$2,093.69	$18,514.42

Information:

Course fee payable include essential training items.

Singaporeans and Singapore PRs will be eligible for up to 70% SSG Baseline Course Fee Grant. With effect from 1 October 2021, this training support will be extended to Long Term Visit Pass Plus (LTVP+) Holders. The LTVP+ scheme applies to lawful foreign spouses of Singapore Citizens (SCs) with (i) at least one SC child or are expecting one from the marriage, or at least three years of marriage, and (ii) where the SC sponsor is able to support the family. LTVP+ holders will be identified with their green visit pass cards, with the word ‘PLUS’ on the back of the card.Funding is subjected to SSG’s prevailing corporate policies and final approval.

The SkillsFuture Mid-Career Enhanced Subsidy (MES) is applicable for Singaporeans aged 40 years old and above for up to 90% of course fees. For more information, visit the SkillsFuture website https://www.skillsfuture.gov.sg/enhancedsubsidy.

Enhanced Training Support for SMEs (ETSS) offers additional support for SMEs in the form of higher course fee subsidies. SMEs enjoy SkillsFuture funding of up to 90% of the course fees when they sponsor their employees to attend courses supported by SkillsFuture Singapore (SSG). With effect from 1 January 2022, SSG will introduce a fixed Absentee Payroll (AP) rate at $4.50 per hour, with a $100,000 cap on the maximum AP funding each organisation can claim each calendar year. For more information on ETSS and AP please refer to https://www.enterprisejobskills.gov.sg/content/upgrade-skills/course-fee-and-absentee-payroll-funding.html.

Singaporeans may utilize available funds within their Post-Secondary Education Account (PSEA) to offset total net course fee payable.

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Singaporeans who qualfiiy for the SCTP can use their SkillsFuture Credit (opening and top-up) and Additional SkillsFuture Credit (Mid-Career Support) to offset out-of-pocket course fees. Visit the SkillsFuture Credit website skillsfuture.sg/credit to choose from the courses available on the SkillsFuture Credit course directory.

NTUC members enjoy 50% unfunded course fee support for up to $250 each year when they sign up for courses supported under UTAP (Union Training Assistance Programme). NTUC members from 40 years and above enjoy up to $500 per year. For more information and terms and conditions, please refer to https://e2i.com.sg/individuals/ntuc-education-and-training-fund/.

Miscellaneous fees refer to any non-compulsory and non-standard fees which the student will pay only where applicable. Miscellaneous fees are generally out of pocket expenses which cannot be offset by Post-Secondary Education Account (PSEA) or SkillsFuture Credit.

Purpose of Fee	Amount^b(with GST, if any)(S$)
During Application
Application Fee (Non-refundable – applicable for full-time programmes, local only)	130.00
Application Fee (Non-refundable – applicable for full-time programmes, international only)	350.00
Application Fee (Non-refundable – applicable for part-time programmes, all applicants)	50.00

Upon Admission (If Applicable)
English Test^a	60.00

Upon Exceeding Installment Due Date (If Applicable)
Late Payment Fee (Non-refundable)	1% per month on amount outstanding, payable together with the amount outstanding

Upon Provision of Goods / Service (If Applicable)
Re-Admission Fee (Non-refundable)	60.00
Re-Examination (per theory assessment) (Non-refundable)	107.00 per module / subject
Re-Examination (per practical assessment) (Non-refundable)	214.00 per module / subject
Tutorial (2-hour block) (Non-refundable)	214.00 (107.00 per additional hour)
Kitchen Based Practical Practice (4-hour block) (Non-refundable)	53.50 (excludes ingredients) (16.05 per additional hour)
Computer Lab / Mock-up Guest Room Based Practical Practice (2-hour block) (Non-refundable)	26.75 (16.05 per additional hour)
Review / Re-marking of Examination Paper (per theory assessment) (Non-refundable)	53.50 per theory subject
Replacement of Student ID Card (Non-refundable)	5.35
Replacement of Practicum/Industrial Attachment Log Book (Non-refundable)	10.70
iPASS Administrative Fee (Non-refundable – applicable for full-time international only)	400.00

^aSHATEC English Test is only registered where the student does not fulfil the English requirements required by SHATEC during application.

^bAll prices quoted are accurate at time of print but may be subjected to changes without notice.

"Experience is the most important lesson.

At The Sapling (SHATEC’s training restaurant), I gain confidence in professional service and communications when attending to the needs of VIP guests. Working in hospitality calls for nimble learning and problem-solving, so we'll have to go beyond what we study in our theoretical lessons.”
Brandon Foo Xiang Han
WSQ Diploma in Hotel and Accommodation Services,
Graduated 2020

Career Prospects

Our graduates are in high demand and enjoy good career prospects upon graduation. With a combination of soft skills and knowledge proficiency, SHATEC’s hospitality graduates are well equipped for the 21^stcentury workforce. Our graduates become valuable assets to the organisations they are a part of.

You can look forward to rewarding and challenging careers in the following areas

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WSQ Diploma in Hotel and Accommodation Services

WSQ Diploma in Hotel and Accommodation Services

Overview

Available Intakes

Admission Requirements

1

2

3

Programme Outline

Programme Competencies

Certification

Programme Fees

"Experience is the most important lesson.

Career Prospects

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