Job Redesign and Innovation (Non-management)


This workshop is aimed at disseminating the Job Redesign (JR) Methodology that has been proposed for the hospitality industry in Singapore. Participants will be equipped with foundational knowledge on the methodology, as well as its implications for organizational revitalization and sustainable employment.

Creativity and the will to innovate are important underlying precursors of effective change projects, including the redesigning of jobs. An understanding of how JR works will empower participants to contribute to their organization’s JR efforts in proactive and innovative ways, thus achieving “win-win” outcomes.

Learning Outcome

By the end of the course, participants will have acquired the following learning outcomes:

  • Identify the drivers of change in the hospitality industry and implications for job roles, competencies and skills
  • Be aware of the Job Redesign impetus impacting Singapore’s hotels, and WIIFM (What’s In It For Me)
  • Be familiar with the Job Redesign methodology, processes and outcomes
  • Discover ways to be positively engaged in organizational change, through an innovative mindset and collaborative communication
Course Structure

Course Duration & Structure

Venue: One Farrer Hotel
Date: 17 July 2019 (Wednesday)
Time: 9am – 5pm


Mode of delivery may encompass the following – lecture, discussion, activities, case study, video clips, pre-workshop reading


Attendees will receive a Certificate of Participation from SHATEC upon

  • Completion of full-day workshop
  • Submission of a Job Redesign Plan Idea
Course Outline
  • Me? Creative? You’re kidding
  • Creativity and Innovation – Two peas in a pod?
  • Skills evolution – What’s hot and what’s not in the world of work today
  • Job redesign in Singapore’s hotels – WIIFM (What’s In It For Me)
  • A walk-through of Job Redesign Methodology
  • Case study
  • Open your mind to change! – A thinking and communication model
Course Fee
Course Fee SHA Members Non-SHA Members
Total Nett Course Fee Payable (incl. GST) for Singapore Citizen/PR Applicants
(after funding support)
$125.00 $200.00
Total Nett Course Fee Payable (incl. GST) for International Applicants $160.00 $260.00

Continuing Education
and Training

Tel: 6415 3513 / 514 / 590 / 508 / 547 / 531