The hotel and accommodation services sector constantly seeks creative means of service delivery to achieve guests’ satisfaction. This course is designed for mid-career professionals seeking to update their skill sets to remain relevant in an ever-changing business environment.
|WSQ Diploma in Hotel and Accommodation Services (Part-Time)||October 2018||Start: 11 October 2018
End: 02 May 2019
Mode of Study
Theory and practical examinations, practical exercises, presentations, written assignments, projects, class participation.
Duration & Structure
This programme will be conducted at SHATEC on every Thursday (9.00 a.m. to 6.00 p.m. ).
WSQ Diploma in Hotel and Accommodation Services awarded by SkillsFuture Singapore.
- WSQ Supervise Front Office Operations
- WSQ Supervise Concierge and Uniformed Services
- WSQ Monitor Housekeeping Operations in Rooms, Laundry and Public Area
- WSQ Supervise Public Areas
- WSQ Apply Principles of Revenue Management
- WSQ Read and Interpret Operational Reports
- WSQ Coordinate Food and Beverage Service
- WSQ Coach for Service Performance
|WSQ Diploma in Hotel and Accommodation Services (DHAP)||Entry Requirements||English Proficiency Requirements|
|Singaporeans / Singapore PR Applicant||International Applicant||
|WSQ Diploma in Hotel and Accommodation Services (DHAP)||Singaporean / Singapore PR||International|
|Full Course Fee (Before GST)||$6,800.00||$6,800.00|
|Nett Course Fee (Before GST)||$2,040.00||$6,800.00|
|7% GST on Nett Course Fee||$142.80||$476.00|
|Total Nett Course Fee Payable2 (Including GST)||$2,182.80||$7,276.00|
|Additional Funding if eligible under Mid-Career Enhanced Subsidy (MES)3||$1,360.00||N.A.|
|Total Nett Course Fee Payable, Including GST, after additional funding from MES||$822.80||N.A.|
|Additional Funding if eligible under Workfare Training Support (WTS)4||$1,700.00||N.A.|
|Total Nett Course Fee Payable, Including GST, after additional funding from WTS||$482.80||N.A.|
1Singaporeans and Singapore PRs will be eligible for up to 70% SSG funding for all WSQ Diploma level programmes. Funding is subjected to SSG’s prevailing corporate policies and final approval.
2Singaporeans may also utilize available funds within their Post-Secondary Education Account (PSEA) or SkillsFuture Credits (where applicable) to offset total net course fee payable for WSQ courses.
3The SkillsFuture MES is for Singaporeans aged 40 years old and above.
4The WTS is for Singaporeans aged 35 years and above (13 years old and above for Persons With Disabilities) and who earn a monthly income of not more than $2,000.00
|Description||When Payable||Amountc (incld. GST)|
|Application Fees||Upon application
|SHATEC English Testb||Upon admission
|Re-Admission Fees||Upon admission
|Late Payment Fee||Upon exceeding the instalment due date||1% per month on amount outstanding, payable together with the amount outstanding|
|Review / Remarking of Examination Paper
(per theory subject)
|Upon registration of Re-Exam||53.50|
|Re-Examination (per WSQ module or ) SHATEC theory subject)||Upon registration of Re-Exam||107.00|
(per SHATEC practical subject)
|Re-Examination with Tutorial
(minimum of 2 hours)
|214.00 for first 2 hour block
107.00/subsequent hour or part thereof
|Computer Lab / Mock-up Guest Room Based Practical Practice||Upon registration of Practical Practice||26.75 for first 2 hour block
16.05/ subsequent hour or part thereof
aMiscellaneous fees refer to any non-compulsory and non-standard fees which the student will pay only where applicable. Miscellaneous fees are generally out of pocket expenses which cannot be offset by PSEA or SkillsFuture Credits.
bSHATEC English Test is only registered where the student does not fulfil the English requirements required by SHATEC during application.
cAll prices quoted are accurate at time of print but may be subjected to changes without notice.
Tel: (65) 6415 3510 / 519 / 528 / 554
Complete your name and email to download
By providing the information set out in this form, I/we agree and consent to SHATEC Institutes Pte. Ltd. and its related corporations (collectively, “SHATEC”), as well as their respective representatives and agents (“Representatives”) collecting, using, disclosing and sharing amongst themselves my/our personal data provided above as well as in the records of SHATEC from time to time, and disclosing such personal data to SHATEC’s authorised service providers, and relevant third parties for purposes reasonably required by SHATEC and its Representatives to:
process my application and administer and conduct the courses, programmes and events I am applying for.
Further, where I have submitted the personal data of third parties to SHATEC, I confirm that I have obtained the consent of these third party individuals for the collection, use and disclosure of their personal data to SHATEC for the same purposes described above.
process my request as set out in this form.
Such purposes are set out in a Data Protection Policy, which is accessible at http://www.shatec.sg or available on request and which I/we confirm I/we have read and understood.